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Your Rights and Our Rules at fb998

Access to fb998 depends on your local law and whether your region is eligible — read these terms before you open an account. We keep the language direct so you know exactly where you stand with your account, your wallet, and your data.

Account EligibilityWallet Terms: bKash, Nagad, RocketData and Privacy RightsJurisdiction NoticeContact and Disputes
fb998 Your Rights and Our Rules at fb998
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your account terms, a dispute over a transaction, or a request to access or delete your data, use one of the channels below. We handle legal and account queries separately from general support — flag your message as a legal or account matter so it reaches the right team.

Team online

Live Chat

Open the chat widget from any page on fb998. For legal queries, type 'account legal' at the start of your message so the team routes it correctly.

Email Support

Send your query to our support address listed in your account dashboard. Include your registered mobile number and the nature of your legal request.

Account Dashboard

Log in and go to Account Settings to submit a formal data access or deletion request. Responses are sent to your registered contact within a reasonable period.

ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Security at fb998 is built around your account, not just the platform. We use SSL encryption on every page and every transaction, including deposits and withdrawals through bKash, Nagad, and Rocket. Your payment details are never stored on our servers — transfers go directly through the wallet network. We retain account data only as long as your account is active or as required by applicable law; you can request a copy or deletion through your dashboard at any time.

SSL Encryption

Every connection to fb998 runs over SSL. Your login, wallet transactions, and account data are encrypted end-to-end on every device you use.

Wallet Verification

Withdrawals are released only after we verify the wallet matches the one used at deposit — bKash, Nagad, or Rocket. This step protects your funds from misdirected transfers.

Data Retention Policy

We hold your account data while your account is open and for the period required by law after closure. You can request what we hold or ask for deletion via Account Settings.

Account Access Control

Login uses OTP verification to your registered mobile number. If you lose access or suspect unauthorised use, contact support immediately to freeze the account.

Common Legal Questions from Our Users

These are the questions we get most often about account terms, data rights, and eligibility. If yours is not here, reach us through the contact channels above.

Access depends on your local law and whether your region is eligible. We do not confirm legality for individual users — check the rules that apply in your area before opening an account.

Funds in a suspended account are held securely during the review period. Once the review is complete, eligible balances are returned to the wallet used for the original deposit.

Log in, go to Account Settings, and submit a data access request. We will send the information to your registered contact. You can also email support with your request.

Yes. Submit a deletion request through Account Settings or via email. We process deletions in line with our retention policy and applicable law, which may require us to keep certain records.

The governing law is stated in the full terms document accessible from your account dashboard. Where local law in your eligible region conflicts with any clause, local law takes precedence to the extent required.

We post an updated date at the top of this page whenever terms change. Continuing to use your account after that date means you accept the revised terms. Check this page periodically.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.